Privacy Policy

Effective Date: 19/07/2025

Business Name:Royal Detailing

Location: Based in Motherwell, serving Glasgow and surrounding areas

Contact:

Email: Roydetailing222@gmail.com

Phone: 07397827436

1. Who We Are

We are a mobile car detailing service operating in Motherwell and the Glasgow area. Your privacy is important to us, and we’re committed to protecting any personal information you share with us when using our services or website.

2. What Personal Data We Collect

We may collect and store the following data:

Contact information: Name, email address, phone number

Booking details: Preferred date/time, selected service

Vehicle information: Make, model, condition

Messages or enquiries sent via forms or social media

Cookies & Analytics data from browsing our site (see Section 6)

3. How We Use Your Information

We use your information to:

Respond to enquiries or booking requests

Schedule and confirm appointments

Send follow-up or reminder messages (by SMS or email)

Improve our website and services

Share updates or promotions (only with your consent)

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Consent (for marketing, forms)

Contractual necessity (to provide a service)

Legitimate interest (for basic analytics, customer service)

5. How We Store and Protect Your Data

We store your data securely on protected devices and platforms (such as booking forms, email systems, and CRM tools). We do not sell or share your data with third parties unless legally required to do so.

6. Cookies & Analytics

Our website may use cookies and analytics tools (e.g. Google Analytics) to understand how visitors use our site. These tools collect anonymous usage data — like page visits, time on site, and device type. You can control cookies through your browser settings.

7. Your Data Rights (UK GDPR)

You have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Withdraw consent (where applicable)

Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise any of these rights, contact us at Royaldetailing222@gmail.com

8. Changes to This Policy

We may update this privacy policy as needed to comply with legal or operational changes. Any updates will be posted here with a new effective date.